Gaming is best enjoyed when it's under control. f21 believes healthy gaming habits are achievable — with the right tools, awareness, and a little care.
Important: If you or someone close to you is struggling with a gaming problem, contact us directly via Live Chat. Our trained team is available 24 hours to help.
Responsible gaming at f21 is not an obligation — it's our genuine commitment. Your wellbeing is our top priority.
F21 offers a range of tools to help you stay in control of your gaming. They're free to use and can be activated instantly.
Set a daily, weekly, or monthly deposit limit. Limits take effect immediately once set. Lowering a limit is instant; raising one requires a 24-hour waiting period.
Set how long you play each day. Once the time is up, f21 will automatically log you out and recommend taking a break.
Take a temporary break from 24 hours up to 30 days. During this time, no betting or deposits are allowed. It's a great way to clear your head.
Close your account for anywhere from 6 months to permanently. Once active, no f21 services will be accessible. This is our strongest protection tool.
Set a maximum daily or weekly loss amount. Once that limit is reached, f21 will automatically pause your betting.
F21's expert team offers free guidance for any gaming-related concerns. Chat with us live in Bengali — no judgment, just support.
Coming to f21 is all about entertainment. But entertainment is only enjoyable when it stays in check. Online gaming is a lot of fun — yet there's one side of it that's worth talking about openly.
For many people in Bangladesh, gaming is a source of fun — placing bets on cricket matches, enjoying Live Casino with friends. That's perfectly normal. But it can quietly become a habit that puts strain on your family life and finances.
F21 wants you to stay safe at all times. That's why we don't just offer games — we also provide responsible gaming tools, awareness resources, and free support services.
These limits take effect immediately once set. Raising a limit requires a 24-hour waiting period.
Daily / Weekly / Monthly limits.
A break of 1 to 30 days.
6 months or permanent closure.
Expert Counsellors.
If the signs below sound familiar, pause and reflect. f21 is here for you, always.
Cutting back on household or personal expenses to fund gaming is a clear warning sign.
Being unable to stop after hours of play, or neglecting work and family as a result.
Feeling excessive anger, frustration, or despair after a loss — and chasing losses with more bets.
Hiding your gaming activity from family or friends — lying or being evasive about it.
Borrowing money or dipping into savings to fund gaming is a sign of a serious problem.
Staying up late to game, skipping meals, or neglecting your physical health.
Answer the questions below honestly. This is just for you — no one else will see your responses.
Did you spend more than your gaming budget last month?
After a loss, have you ever placed another bet thinking "I'll win it back this time"?
Have you had arguments or conflicts with family or friends over your gaming?
Do you feel uncomfortable or anxious when you're unable to game?
If you feel you need a longer break, activate Self-Exclusion in just a few simple steps.
Log in to f21, click your profile icon in the top right corner, and select "Responsible Gaming".
Choose the duration that works for you — 6 months, 1 year, 5 years, or permanent.
Confirm with your password for security. A confirmation email will be sent.
Your account is closed the moment you confirm. It cannot be reactivated before the selected period ends.
While self-exclusion is active, f21 will not send you any marketing messages, and opening a new account will be blocked.
Set a daily budget before you start playing and stick to it. Once it's gone, call it a day.
Set a timer. Take a 5–10 minute break every hour — rest your eyes, get up and walk around.
Don't play when you're feeling down or stressed. Emotions can cloud your judgment and lead to poor decisions.
Talk openly with family and friends about your gaming. If you start hiding it, take that as a warning sign.
Think of winnings as a bonus, not a goal. Expecting regular income from gaming is dangerous.
Never play under the influence of alcohol or any other substance — it impairs your judgment.
Use f21's deposit limits — they work alongside your own willpower, not instead of it.
Take at least one full day off from gaming each week. Spend that time with your family.
Check your gaming history at least once a month — review your transaction history on f21 to understand how much you're spending.
If you feel something is wrong, seek help right away — there's no shame in it. The f21 team is always here for you.
F21 goes beyond games — we are committed to protecting you with responsible gaming tools, educational resources, and free support. Join safely today.
* 18+ | Play Responsibly | Terms Apply