At f21, your privacy is our highest priority. We explain clearly how your data is collected, used, and kept secure — with full transparency.
By using f21, you agree to this privacy policy. You will be notified in advance of any changes.
F21 follows international standards for data protection. Below are our key security measures.
Every transaction and piece of personal information is protected with 256-bit SSL encryption — bank-grade security technology that ensures no one can access your data.
Only authorized f21 staff can access your data, and only when necessary. Every access is logged and regularly audited.
F21's systems are regularly audited by independent third-party security experts. Any vulnerabilities identified are addressed immediately.
Your data is stored encrypted on secure cloud servers. Backup systems are in place to protect against natural disasters or server failures.
F21 never sells your personal data or shares it with third parties without your consent. Data may only be disclosed when required by law.
You can view, correct, or delete your personal information at any time. The option to unsubscribe from marketing emails is always available.
F21 (www.f21.online) is a trusted online betting and casino platform in Bangladesh. This Privacy Policy applies to the f21 website, mobile app, and all related services.
F21 believes your personal data belongs to you. We protect it with the utmost care and never use it for any unnecessary purpose. This document explains what information we collect, why we collect it, and where it goes.
By using f21, you agree to this Privacy Policy. If any changes are made, you will be notified at your registered email address at least 30 days in advance.
This Privacy Policy governs our Terms & Conditions connected and complementary to each other. Both documents should be read together.
F21 only collects data that is necessary to provide its services. No unnecessary information is requested. Details of the different types of data are outlined below.
| Data Type | Example | When It Is Collected | Required? |
|---|---|---|---|
| Identity Information | Name, date of birth, NID | During Registration & KYC | Yes |
| Contact information | Mobile, Email | At the Time of Registration | Yes |
| Financial Information | BKash/Nagad Number | On deposits/withdrawals | Yes |
| Device Information | IP, browser, OS | Each session | Partial |
| Gaming Activity | Bets, wins & losses | During Gameplay | Yes |
| Cookie Data | Preferences, Sessions | While browsing the website | Optional |
F21 uses the data it collects strictly for defined purposes. We never use your information for anything unrelated. The key purposes are outlined below.
You can opt out of marketing communications at any time — through your account settings or by emailing support@f21.online.
F21 retains your data only for as long as necessary. Even after account closure, certain information may be kept for a defined period for legal reasons.
When you create an account, the required data collection begins immediately, with encryption activated right away.
Data is retained and used for service purposes for the entire duration your account remains active.
After account closure, financial transaction records are retained for 5 years and identity information for 3 years, as required by regulations.
Once the retention period ends, data is securely deleted and cannot be recovered.
F21 never sells your data. However, we work with a select group of trusted technology partners to keep our services running. Only the minimum necessary information is shared with these partners.
F21 ensures that all third-party partners comply with international data protection standards and use your information solely for the agreed purposes.
Cookies are used on the f21 website and app. Cookies are small data files stored on your device that help improve our services.
Cookies can be managed through your browser settings. However, disabling essential cookies may cause certain f21 features to stop working.
As an f21 user, you have full rights over your personal data. To exercise any of the rights below, contact us at support@f21.online.
You may request to view the information we hold about you. It will be provided within 72 hours.
You may request corrections to inaccurate or outdated information. Requests are completed within 48 hours.
You may request deletion of your data after account closure (subject to legally required retention periods).
You may request that your data be restricted to specific purposes only.
You may download your data in a machine-readable format.
You have the right to object to marketing or profiling.
Most rights-related requests are processed within 72 hours. Complex requests may take up to 30 days.
F21 is firmly committed to protecting the privacy of children and minors (under 18). Our services are strictly for adults only.
Facilitating minors' access to f21 is a criminal offence. f21 takes swift action on any such reports.
While f21 maintains the highest level of security, we have a dedicated response plan in place for any cybersecurity incident.
If you believe there has been unauthorized access to your f21 account, change your password immediately and notify us at support@f21.online.
For any questions, complaints, or requests regarding this privacy policy, please contact f21. We take all inquiries seriously.
This privacy policy was last updated January 2026. For previous versions, please contact support.
Your data is protected with the highest level of security at f21. Join today and enjoy safe gaming with a 200% welcome bonus.
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